Unparalleled expertise in Integrity and Compliance Training

Lessons Learned is an Integrity and Compliance Training consultancy whose unique approach gets your staff thinking about risks, making better decisions and applying the lessons of the past, enabling you to move forward responsibly to meet your strategic goals.


We work with individuals, corporations, NGOs and the public sector to help promote integrity in business through training, awareness and communications.

We can build and help you use a range of innovative training and communication tools to help you implement integrity standards throughout your business:

  • Face-to-Face training
  • Workshop facilitation and syndicate work
  • Case studies
  • Role-play
  • Learning games and quizzes
  • CCTV feedback and analysis
  • E-learning
  • Videos and vox-pops
  • Podcasts
  • Work-books
  • In-house publications and bulletins
  • VLEs (Virtual Learning Environments)
  • One-on-One staff coaching
  • Set-piece lectures from industry experts and academics
  • Discussion groups, conferences and away-days
  • Posters, screen-savers and email campaigns
  • Physical items (pens, mouse-mats, stress-balls etc)
  • Creating a Compliance Awareness Programme

Operating internationally from our UK base, our

core specialisms include:

  • Anti-Money Laundering
  • Counter-Terrorist Financing
  • Anti-Bribery and Corruption
  • Fraud Awareness and Prevention
  • Codes of Conduct
  • Senior Management
  • Reputational Risk


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Lessons Learned News


FT Mastering Series

Lessons Learned Managing Director Tim Parkman has completed the revisions and the 2nd edition of: Mastering Anti-Money Laundering and Counter-Terrorist Financing has now been Published by FT Publishing.

Chapter Summary

Chapter 1 -
Fundamental Concepts
Chapter 2 -
The International AML and CFT Framework
Chapter 3 -
The Role, Structure & Positioning of the AML/CFT Compliance Function
Chapter 4 -
Customer Due Diligence and the Risk Based Approach
Chapter 5 -
Reputational Risk
Chapter 6 -
Suspicion Recognition
Chapter 7 -
International Cooperation
Chapter 8 -
Case Studies for use in training

Lessons Learned on YouTube

As of October 2020 we’ve launched the Lessons Learned You Tube channel, posting twice-monthly videos helping educate non-Compliance staff on core financial crime concepts.

Check it out here.


CDD Pro:

Lessons Learned is assisting Regtech company CDD Pro with the development of its tips-and-guidance software for improving the quality of client onboarding by frontline staff.

Find out more


Lessons Learned assists European Investment Bank

We’re delighted that, following a competitive process, the European Investment Bank (the financing arm of the EU), have again engaged with us to deliver ongoing staff training programmes on identifying and reporting the “Red Flags” of fraud and corruption. We look forward to passing on our knowledge and experience to help them in their continuing fight to combat the major global issues of fraud, corruption, collusion, obstruction, coercion, money laundering and terrorist financing.

Lessons Learned Clients

What people say


“We called on Lessons Learned to help us with customer due diligence, an important issue that is fundamental to all financial organisations.  We were delighted with what we can only call an engaging programme, which not only educated our workforce, but actually gave us working knowledge about the issues. Using animation, video, games, and detailed case studies, what was covered will certainly help us enormously going forward.”

Sajeevani Wijayawardena

Training Manager - Banking Operations & Systems

Emirates NBD

“ The video had the desired effect, as in total attention throughout, the odd nervous laugh and, finally, stunned silence.”

Anti-Corruption Director

Global Pharmaceutical Company




‘We have found Lessons Learned’s videos to be extremely useful as a tool for raising awareness and engaging our staff ... excellent content, highly recommended.”

Chief MLRO International Bank

Lessons Learned Book

Mastering Anti-Money Laundering and Counter-Terrorist Financing will help companies and financial institutions put together an effective framework to ensure that they meet their legal obligations and will be of equal interest to auditors, regulators and others looking to improve the knowledge and capabilities of their own staff.

Mastering Anti-Money and Counter-Terrorist Financing is an introduction to tackling money laundering and terrorist financing.

It begins with the basics of what money laundering and terrorist financing are, how they occur and a description of the international standards applicable to fighting them. The book then progresses into a detailed examination of the policies, procedures, systems, controls and training programmes necessary for achieving compliance.


Best practice advice on how to comply with anti-money laundering regulations

Mastering Anti-Money Laundering and Counter-Terrorist Financing includes:

  • Information on how to put together an effective compliance framework to meet your legal obligations
  • Suspicion recognition and
    other guidance materials
  • Examples of policy documents
    and checklists
  • Advice on how to build and maintain
    a culture in which compliance
  • becomes part of your business model

ISBN: 9780273759034